Order

First time? Please fill out a New Customer form. >

1.

Put in
your
request.

Email an order form or call to hear about new arrivals, request samples and more.

2.

Receive offer
and
approve.

Receive a customized email offer. Request changes promptly to limit market changes.

3.

Sign contract
to trigger
logistic steps

Upon purchase, you’ll get rates from a local freight forwarder and they will bill you directly.

Frequently Asked Questions

See our offer list here. It shows what we have in Seattle and New York. including the origin source, number of bags available and the name of the warehouse.

The minimum is 5 full size bags (132-154lbs, depending on the country of origin); we recommend ordering in full-pallet increments to optimize shipping costs. A full pallet usually consists of 10 full size bags. Mixing of origins on a single pallet is welcomed.

To get a quick quote, email us which warehouse, how many bags, the final destination, and if you’ll need a lift gate.

Upon purchase, a third-party freight forwarder will provide rates and bill you directly. Or you can add the shipping price to your order. Store it in our warehouse until you’re ready to ship or pick up.

To ship the following day, orders must be placed by 12pm PST at The Green Room (Seattle), and 3pm EST at Continental Terminals (New Jersey).